Access checks are a critical step in ensuring a smooth delivery process. They offer peace of mind by identifying any issues ahead of time so your furniture arrives safely and on schedule, avoiding the stress and disappointment of last-minute complications.

Why you should consider an access check: 1. Identify obstacles An access check identifies potential physical barriers that could complicate delivery, such as narrow doorways, tight turns, low ceilings, or inadequate elevator size. This allows the delivery team to prepare appropriate strategies or tools. 2. Avoid damage Understanding the layout and constraints of your delivery route helps prevent damage to both your home and the furniture. Protective measures can be taken during maneuvering. 3. Save time Anticipating and planning for challenges makes the delivery process faster and more efficient, avoiding delays and the stress of on-the-spot logistics. 4. Ensure delivery is possible If it’s determined that delivery may be difficult or impossible, you can make informed decisions early, like selecting a different piece of furniture or arranging alternative delivery methods. 5. Plan your furniture placement Knowing access dimensions helps you plan furniture placement in advance for a smooth and organised setup. How the access check works: Step 1. Let us know During the purchase process, you'll be asked about the layout and access conditions of your delivery address, such as stairs, elevators, door widths, and other potential obstructions. Step 2. We'll schedule a visit If potential access issues are identified, a professional will schedule a visit to your home. This should ideally occur before proceeding with a quotation or placing a production order, as it may influence your purchasing decision. Step 3. We’ll assess the access During the visit, the delivery team assesses entry points, measures dimensions, and notes any barriers. Parking and unloading logistics are also reviewed. Step 4. We’ll evaluate the results The findings are reported back to the delivery team to plan accordingly, including arranging tools or extra support. After the inspection, you'll be informed of the results. If any significant access issues are identified, our team may recommend alternative solutions before finalising your order. Step 5. Delivery day On delivery day, the team executes the plan based on the access check, ensuring an efficient and secure process.